At Guyana Express, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the measures we take to protect your privacy.

Information We Collect

  1. Personal Information: When you create an account or make a purchase on our website, we may collect personal information such as your name, email address, shipping address, and phone number.

  2. Payment Information: To process payments, we collect payment information, which may include credit card details or other payment methods. This information is securely processed through trusted payment gateways, and we do not store your complete payment information.

  3. Website Usage Data: We collect non-personal information about your interactions with our website, including your IP address, browser type, and the pages you visit. This data is used for analytics to improve your experience.

How We Use Your Information

We use the collected information for the following purposes:

  1. Order Processing: To process and fulfill your orders, including notifying you of your order status and tracking information.

  2. Customer Support: To assist with customer inquiries, provide support, and address issues related to your orders.

  3. Marketing and Communication: To send you updates, promotions, and newsletters if you have opted in to receive them. You can unsubscribe at any time.

  4. Improvements: To enhance our website, services, and products based on user feedback and usage patterns.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes secure socket layer (SSL) encryption for data transfer and secure servers for data storage.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our products and services. These partners are bound by confidentiality agreements and are prohibited from using your information for any purpose beyond what is necessary to assist us.

Cookies

We use cookies to enhance your browsing experience on our website. You can choose to disable cookies in your browser settings, but this may affect certain functionality.

Your Rights

You have the right to access, update, or delete your personal information. To do so, please contact us. You can also opt out of marketing communications by following the instructions in our emails.

Policy Changes

We reserve the right to update or modify this Privacy Policy. Any changes will be posted on our website, and the effective date will be updated accordingly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us. We are here to address your inquiries and ensure your privacy is protected.

By using our website, you consent to the terms outlined in this Privacy Policy. We are dedicated to respecting your privacy and providing you with a secure and enjoyable shopping experience.